Posted inBusinessSoftware

Apple agrees to offer alternate payment options to Dutch dating apps

The Cupertino giant complies with Netherlands regulators before January 15 deadline, but will appeal to a higher court

Apple Dutch payment dating app

Apple agreed to allow dating apps on its Netherlands App Store to offer alternate payment options in compliance with the Dutch regulator’s ruling.

The regulator had determined on 24 December that Apple had abused its market power by requiring its in-app purchasing platform, and gave the company until 15 January to make the change if it wanted to avoid fines.

In a message to developers on its website, Apple said: “Apple designed the App Store to be a safe and trusted place for people to discover and download apps. Apple’s in-app purchase system, an integral part of our world-class commerce platform, offers people a private and secure user experience across apps and Apple devices, and makes it easy for them to manage their purchases and subscriptions for digital goods and services.

“Recent orders from the Netherlands Authority for Consumers and Markets (ACM) will allow developers of dating apps on the App Store in the Netherlands to share additional payment processing options with users.

“Because we do not believe these orders are in our users’ best interests, we have appealed the ACM’s decision to a higher court. We’re concerned these changes could compromise the user experience, and create new threats to user privacy and data security. In the meantime, we are obligated to make the mandated changes which we’re launching today and we will provide further information shortly.”

To comply with the ACM’s order, Apple is introducing two optional new entitlements exclusively applicable to dating apps on the Netherlands App Store that provide additional payment processing options for users. Dating app developers who want to continue using Apple’s in-app purchase system will be allowed to do so.

“Before considering applying for one of these entitlements, it’s important to understand that some App Store features that you may use won’t be available to your customers, in part because we cannot validate the security and safety of payments that take place outside of the App Store’s private and secure payment system,” Apple added.

“Because Apple will not be directly aware of purchases made using alternative methods, Apple will not be able to assist users with refunds, purchase history, subscription management, and other issues encountered when purchasing digital goods and services through these alternative purchasing methods. You will be responsible for addressing such issues with customers.”

In December, the ACM ruled that Apple allow dating apps in the country to offer third-party payment services, and if the company failed to do so by January 15th, it would face a 5 million Euro-per-week fine. The ACM began its investigation into Apple’s payment rules in 2019, concentrating specifically on dating apps following a complaint from Match Group, which owns popular online dating services Match.com, Tinder, OkCupid, and Hinge.

South Korea introduced a legislation that requires Apple to allow in-app third-party payment services. Apple also has an ongoing battle with Epic Games.

Also read:

Apple agrees to modify App Store terms to settle class-action suit