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Gartner: Slowing demand and supply chain issues drag down worldwide PC shipments

PC shipment decline by 5% in 2021 Q4 2021, but grew nearly 10% for the year; first decline after six consecutive quarters of growth

Gartner PC shipment 2021

Worldwide PC shipments totalled 88.4 million units in the fourth quarter of 2021, a 5% decrease from the fourth quarter of 2020, according to preliminary results by Gartner. This is the first year-over-year decline following six consecutive quarters of growth.

For the year, PC shipments reached 339.8 million units in 2021, a 9.9% increase from 2020.

“A sharp decline in the US PC market, caused by ongoing supply chain issues and the collapse in demand for Chromebooks, drove this quarter’s slowdown,” said Mikako Kitagawa, research director at Gartner. “This likely signifies the end of the massive and unexpected growth in PC demand triggered by the pandemic.

“However, the fourth quarter’s decline only slightly tempered the PC market’s growth in 2021, which saw the highest shipment volume since 2013. During the pandemic, shipment growth has been supported by an average selling price (ASP) hike, resulting in higher revenues and a healthier market overall. As a result, annual PC shipment volumes are not expected to decline to pre-pandemic levels for at least 2-3 years.”

Lenovo (21.7 million shipments in 4Q21) continued to be the top vendors in the worldwide PC market with 26.5% share, but saw the sharpest decline of -11.9% compared to Q4 2020. HP (18.6m shipments) was second with 20.9% and 4.2% decline, while Dell (17.1m) grew 7.9% compared to Q4 2020 to 17.1% market share. The top three remained unchanged in the fourth quarter of 2021.

It was Lenovo’s first period of year-over-year decline for the company since the first quarter of 2020. This decline was due to the slowed US market, weak Chromebook demand and supply chain issues, which impeded Lenovo’s ability to supply PCs to enterprise customers. These factors also contributed to HP’s 4% year-over-year decline; however, HP’s decline was tempered by robust growth in the Asia Pacific market.

Dell gained market share this period after notching a fifth consecutive quarter of growth. Shipment volume exceeded 17 million units for the first time in the company’s history, led by strong performance in Latin America, EMEA and Asia Pacific.

Regional Overview

The US PC market saw its second consecutive quarter of double-digit decline during the fourth quarter of 2021, with shipments declining 24.2% year-over-year. This decrease was largely driven by weak Chromebook shipments as demand from educational institutions continued to slow.

While US business PC sales were generally strong due to the recovering economy and the reopening of offices, supply chain delays impacted shipment volumes, especially in the large enterprise market. The holiday season also saw weaker PC sales than in 2020 due to modest consumer demand.

Dell secured the top spot in the US PC market based on shipments with 28.5% market share. HP followed with 25.9%.

The EMEA PC market grew 7.4% year-over-year, reaching 26 million units, the highest volume in five years. This growth was led by business PC demand associated with increasing economic and social recovery, as many businesses, schools and universities began to return to in-person operations.

Excluding Japan, the Asia Pacific market grew by 11.5% year-over-year. The mobile PC market was particularly strong in the region, as many private enterprises pre-ordered extra mobile PCs in anticipation of potential market shortages.

Pandemic Drove PC Market Revival

Worldwide PC shipments totalled 339.8 million units in 2021, a 9.9% increase from 2020.

Lenovo led the table with 84 million shipments during the year and grew 10.4%. HP shipped 74.18 million units and was second with 8.8% growth during the year.

The strongest growth during the year was registered by Apple, which was up 18.1% to 25.9 million units.

After a long period of decline and occasional modest growth, the pandemic revived the PC industry, as evidenced by 2021’s continued strong growth. Gartner expects PC demand to slow for at least the next two years, but annual shipment volumes are not expected to decline to pre-pandemic levels in that period.

“The pandemic significantly changed business and consumer PC user behavior, as people had to adopt to new ways of working and living,” said Kitagawa. “Post-pandemic, some of the newly established ways of using PCs will remain regular practice, such as remote or hybrid workstyles, taking online courses and communicating with friends and family online.”

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