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ServiceNow launches trio of solutions to advance digital businesses

The three new innovations were announced in tandem with Knowledge 2022, ServiceNow’s annual event

Chirantan “CJ” Desai, chief operating officer, ServiceNow

ServiceNow has introduced three new solutions to help enterprises advance their digital transformation efforts.

Built on the Now Platform, ServiceNow’s Service Operations Workspace, App Engine Management Center and Public Sector Digital Services work across organisations and within the public sector to digitise complex processes and accelerate productivity.

“Today’s business and technology leaders are facing new challenges, from low-code governance to increased demand for faster solutions,” said Chirantan “CJ” Desai, chief operating officer, ServiceNow.

“As a leader in the digital business era, ServiceNow empowers customers with scalable, purpose-built solutions that help them stay a step ahead in serving their own employees, customers, and citizens. The powerful new solutions we’re launching today enable organisations to create better digital experiences for the modern workplace.”

The three new innovations were announced in tandem with Knowledge 2022, ServiceNow’s annual event providing networking, roundtable discussions, demos and more centered around the latest power, predictability and flexibility of the Now Platform.

Service Operations Workspace

“Automation and low-code use cases will only multiply as the need for more apps and efficiencies increases,” said Stephen Elliot, Group Vice President, I&O, Cloud Operations, and DevOps, IDC. “As IDC forecasts that 750 million new applications will be created between 2023 and 2025, teams across development, line of business citizen developers, and operations teams must adopt innovations that put new efficiency and governance guardrails in place for employees who will lead business growth and innovation.”