Avaya is reimagining digital campus learning with the Avaya OneCloud Experience Platform.
The new platform offers significant advantages in a post-COVID world of higher education where it’s more important than ever to attract and retain students given increased competition and slowing admission growth.
According to a 2021 Aragon Research report authored by lead analyst Jim Lundy, a communications-enabled digital campus involves creating seamless communications and collaboration allowing both voice and video-based calls; enables meetings with users and rooms; and an overall shift from email to messages delivered in real time or team collaboration. Lundy also indicated a student’s digital experience with a university begins before ever setting foot on campus, when a prospective student decides to apply with the educational institution.
Clemson University, Kingsborough Community College, and Nicholls State University are among the educational institutions using the Avaya OneCloud platform with its CCaaS, UCaaS, CPaaS, and Workstream Collaboration solutions.
The composable solution helps enhance the digital learning experience these educational institutions provide while keeping students and faculty connected and safe. Through this offering, Avaya transforms the cloud from a service to an experience — one that not only reduces cost, time, and effort but also provides the toolset required to compete in the experience economy.
“With digital campus learning, the need to communicate faster to multiple audiences in a variety of ways has become more important now than ever,” said Simon Harrison, SVP and Chief Marketing Officer, Avaya.
“The Avaya OneCloud platform enables educational institutions with modern unified communications and collaboration offerings to transform their digital learning experience while engaging their students, faculty, administration, and alumni.”
In a technology study by Ellucian, 97 percent of students surveyed indicated technology outside of the classroom was just as important as inside the classroom. Additionally, 87 percent of students responded that the university’s technology competency was an important factor for them when deciding upon a school to attend.
