Bahwan CyberTek (BCT), a global provider of digital transformation solutions and services, announced a strategic partnership with One Point One Solutions, a provider of Business Process Management (BPM) solutions. Both organizations will combine capabilities to deliver digital transformation services including cloud managed services and sophisticated follow-the-sun virtual customer service.
BCT’s Executive Vice President, Vish Srinivasan, said, “We want to help clients punch above their weight using agile future-fit cloud managed services without compromising on data regulations. Specifically, for our BFSI customers, this means 24*7 management of mission-critical business applications, their supporting infrastructure, and enhancing efficiencies through automation. BCT’s deep domain knowledge, experience, technology competence, and One Point One’s process and infrastructure excellence will deliver transformational value to clients. We are excited to drive the benefits of cost and efficiency to our clients in the region through this partnership.”
This partnership will provide customers service level improvements, cost effectiveness and enhanced total experience. One Point One’s Network Operating Center (NOC) and proven Virtual Service Desk expertise will augment BCT’s AI / ML, Cybersecurity and Automation proficiency to deliver future-fit managed services.
Akshay Chhabra, Managing Director, One Point One Solutions said, “The combined capabilities of One Point One Solutions and BCT will help advance service delivery and support BCT’s exponential growth in the MENA region through virtual SaaS-based customer service. Our partnership with BCT further strengthens our portfolio and value proposition to our clients worldwide. We look forward to enabling organizations globally and helping them simplify their processes and achieve better speed and agility in their operations.’
