 Abu Dhabi Islamic Bank (ADIB) digital banking platform for businesses has witnessed double-digit growth over the past three years. As per the press release this indicates a rise in customers preferring to make transactions online than at branches.
Aimed at corporations of all sizes, ADIB Direct is a secure and centralised platform that integrates a suite of banking solutions into a single, streamlined interface. Businesses do not need to visit a branch to use the service. The platform is available on the web, mobile and smart watch devices.
Since its introduction in 2019, ADIB Direct has benefited 22,588 MSMEs (micro, small and medium enterprises). Today the total number of customers using ADIB Direct service is 23,789. The adoption of the platform has been growing massively year-on-year with 88% growth in number of transactions on ADIB Direct.
Coinciding with the growth of ADIB Direct has been a substantial decrease in the number of branch transactions from 33% in 2019 to 14% in 2022.
On ADIB Direct, businesses can make payments safely with two-factor authentication and virtual tokens for approval. 700,000 ADIB customers are now digitally enabled across ADIB’s online banking platforms.
ADIB Direct includes new features such as customisable dashboards, a working capital view, cashflow forecasting, and trade finance management, which are accessible across all devices including a mobile app.
