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ServiceNow to supercharge transformation with Now Platform Tokyo release

The Now Platform Tokyo release will supercharge automation and trust in operations. according to the company

Mark Ackerman, area VP for MEA, ServiceNow

ServiceNow has announced the Now Platform Tokyo release, designed to help organisations navigate complex business challenges amid an uncertain macro environment.

The ServiceNow Tokyo release is purpose-built to deliver better employee and customer experiences, supercharge automation and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits.

According to the 2022 IDC CEO Survey, 95 percent of CEOs see the need to adopt a digital-first strategy and the majority of organisations are down the path of executing their plans.

The rationale for this focus is clear: Digital companies deliver twice the revenue growth of non-digital companies, according to Valoir Research. The new digital-first, fully integrated workflow automation solutions in the Tokyo release increase the power of the Now Platform to create seamless experiences, continuously generate new value by accelerating innovation at scale, and allow people to do their best work.

“Our ServiceNow Tokyo platform release gives customers exactly what they need in this moment—new solutions that deliver immediate value, are easy to implement and use, and help them do more with less,” said CJ Desai, chief operating officer at ServiceNow.

“Now is not the time to experiment. A platform for digital business is the only way to create great experiences, drive new business value, and accelerate transformation so organisations can focus on growth in our digital-first world.”

Mark Ackerman, area VP for Middle East & Africa at ServiceNow, said, “With the Now Platform Tokyo release, ServiceNow is giving our customers in the MEA region purpose-built solutions that will create value in critical business areas. Whether it be modules like Manager Hub and Admin Centre that will enable businesses to stay one step ahead of the competition in the war for talent, or modules like Supplier Lifecycle Management and Enterprise Asset Management that will simplify complex supply chains, automate asset management, and deliver auditable, investor-grade sustainability data, we remain committed to continuously innovating and evolving our Platform to provide regional customers purpose-built solutions that will support, and accelerate, their digitisation initiatives.”