At the much-awaited Technology Leadership Awards, ITP.net recognised the end-users for setting the bar higher in their respective fields by leveraging the latest technologies to transform their business operations and cultivate an environment that champions productivity, creativity and innovation.
The winners are as follows:
Banking and Finance Innovation of the Year: National Bank of Kuwait
The winner amplified its digital channels to provide effortless experiences for customers and employees at every touchpoint. With the deployment of AI-powered chatbots, voice biometrics, and speech analytics – they were able to create not only seamless but also memorable and personalised experiences across its entire customer ecosystem.
Government Innovation of the Year: Ministry of Bahrain
The Ministry of Bahrain migrated 5,000 users from multiple communications systems to a centralised stack hosted on its own private cloud. It connected more than 250 locations under a single, unified communications system, enabling seamless collaboration between multiple stakeholders across the country’s educational system.
Healthcare Innovation of the Year: Aster DM Healthcare
From AI to robotic automation, data analytics and more, Aster DM Healthcare leveraged a variety of advanced technologies to boost operations, streamline diagnoses and decision-making, and improve patient care and customer experiences.
Hospitality Innovation of the Year: Madinat Jumeirah
Madinat Jumeirah ensured seamless connectivity and improved guest experiences across one of the biggest hotel properties in the UAE. Using AI-powered connectivity they were able to allocate appropriate bandwidth and prioritise traffic patterns, providing employees and guests alike with robust, uninterrupted access across four high-profile hotel properties.
