DigitalX has signed an exclusive agreement with Blue MENA to elevate customer experiences. The agreement was signed between Hamad Karam, COO of DigitalX and Riadh Boukhris, CEO of Blue MENA to provide unique, competitive and customised solutions tailored to the needs of private and public companies across banking, healthcare and varied other sectors.
“Our partnership with Blue MENA will offer a robust software platform that will embrace our client’s policies and processes easily and ensure that their digital transformation is successful, enabling them to improve their business metrics quickly,” said Hamad Karam, COO of DigitalX.
As part of the collaboration, both the companies aim to elevate customer experience to the next level with The Universal Customer Service Centre. In addition, the partnership will bring to surface cutting-edge technologies and best practices that will make transition to digital solutions simple and easy.
“It is a pleasure to associate with DigitalX. Customer journeys are changing all the time. Our collaboration with DigitalX is an effort to create world-class digital solutions to help government and enterprise entities successfully implement Customer-Service-Elevation in their everyday business,” said Riadh Boukhris, CEO of Blue MENA.
