CrowdStrike has unveiled its latest addition to the cybersecurity landscape: Charlotte AI.
This generative AI cybersecurity analyst aims to level the playing field and empower every user of the CrowdStrike Falcon platform, regardless of their expertise, to become a force to be reckoned with in the realm of security.
Charlotte AI addresses some of the most pressing challenges faced by the security community, such as bridging the cybersecurity skills gap and enhancing response times to stay ahead of adversaries. By harnessing the world’s most comprehensive and refined security data, which undergoes continuous improvement through a meticulous human feedback loop, Charlotte AI enables customers to ask natural language questions and receive intuitive answers from the CrowdStrike Falcon platform.
With this AI companion, users can now enhance their speed and efficiency when it comes to various tasks, including advanced threat detection, investigation, hunting, remediation, and more.
Although currently available only to a select group of customers in a private preview, Charlotte AI already caters to three common use cases. First, it democratises cybersecurity by transforming every user, from IT helpdesk personnel to high-level executives like CISOs and CIOs, into power users capable of obtaining real-time, actionable insights. They can ask straightforward questions like, “What is our risk level against the latest Microsoft vulnerability?” and promptly make informed decisions while accelerating their response time.
Secondly, Charlotte AI elevates the productivity of security analysts through AI-powered threat hunting. It equips less experienced IT and security professionals with the tools to make quicker and more informed decisions, thereby narrowing the skills gap and reducing response times to critical incidents. Newcomers to the field, such as Tier 1 members of a Security Operations Center (SOC), will now have the ability to navigate the CrowdStrike Falcon platform with the same proficiency as more advanced SOC analysts.
Finally, Charlotte AI acts as the ultimate force multiplier for security experts. It empowers seasoned professionals to automate repetitive tasks, including data collection, extraction, and basic threat search and detection. Moreover, it simplifies the execution of more advanced security actions. Charlotte AI also paves the way for accelerated enterprise-wide Extended Detection and Response (XDR) use cases, spanning every attack surface and third-party product, directly from the CrowdStrike Falcon platform. Hunting and remediating threats across the organisation becomes faster and more accessible by posing simple natural language queries.
“Since our founding, CrowdStrike has pioneered the use of artificial intelligence in cybersecurity to identify adversary behavior and combat sophisticated attacks to stop breaches. With the introduction of Charlotte AI, we’re delivering the next innovation that will help users of all skill levels improve their ability to stop breaches while reducing security operations complexity,” said Mike Sentonas, President of CrowdStrike.
“Our approach has always been rooted in the belief that the combination of AI and human intelligence together will transform cybersecurity. We believe our continuous feedback loop on human-validated content is critical, and because of this, no other vendor will be able to match the security and business outcomes of CrowdStrike’s approach to generative AI.”
At the core of Charlotte AI’s capabilities lies the convergence of Generative AI and the CrowdStrike Data Difference. The true potential of generative AI in cybersecurity hinges on the quality, context, and completeness of the underlying data. Charlotte AI leverages the world’s most precise security data, comprising trillions of security events captured in the CrowdStrike Threat Graph, asset telemetry from various sources, such as users, devices, identities, and cloud workloads, and CrowdStrike’s threat intelligence.
However, the most critical and distinct dataset employed by Charlotte AI is CrowdStrike’s human-validated content. This invaluable resource stems from a continuous feedback loop involving CrowdStrike Falcon OverWatch managed threat hunting, CrowdStrike Falcon Complete managed detection and response, CrowdStrike Services, and CrowdStrike Intelligence. This vast repository of human intelligence, applied to thwart real-world breaches, sets CrowdStrike apart. Combining security telemetry, threat intelligence, and human-validated content, CrowdStrike weaves the most potent data fabric in the cybersecurity landscape.
