Amidst the challenges of the COVID-19 pandemic, opportunities for innovation and growth in technology emerged, driving a transformative shift in perspectives. In this interview, we delve into the journey of Sulochana Betwala, Co-founder and Chief Operating Officer at TOTL whose interest in technology blossomed during these unprecedented times.
Through their involvement with TOTL, formerly known as ZNAP, they navigated the complexities of the post-pandemic landscape, leveraging technology to address pressing issues within the payment ecosystem. From challenges to triumphs, their story reflects the resilience and determination required to drive change in the dynamic world of technology.
Tell us about what got you interested in technology and why you chose the space and field of technology.
My interest in technology developed and grew during the COVID-19 pandemic, which prompted a shift in perspectives and opened up new opportunities. My involvement with TOTL (formerly known as ZNAP) provided a unique avenue to explore the intersection of technology and problem-solving. Together with my team, we identified a pressing issue for local businesses and saw the potential to create a sustainable solution within the payment ecosystem.
The challenges posed by the pandemic underscored the importance of digital solutions, and it became evident that digital payments were the way forward.
Recognising this trend, we embraced the opportunity to contribute to the evolving technological landscape by addressing local businesses’ specific needs. Our focus on developing a solution aligns with the changing dynamics of the post-COVID world, and we are enthusiastic about the positive impact that technology can have on enhancing efficiency and resilience in the payment ecosystem.
Could you share your journey in technology, the challenges you faced, and how did you overcome them?
This is an interesting question; creating something that was never heard of was a disruption in itself. Yes, we did go through the MVP stage, which required extensive effort. It involved constant dialogue with partners, keeping an open mind to understand what works and doesn’t.
Making a compelling use case was paramount. After all, there’s no point in creating something that doesn’t work. Staying resilient amongst countless challenges and leveraging networks with relentless determination – It’s been a journey of innovation, learning, and growth. And with our commitment, we’ve paved the path for transformative solutions in fintech.
What is your take on women in technology, and how is the landscape changing? What can be done to ensure there are more women in tech roles?
I think the progression of women in technology certainly reflects a positive shift from traditional gender roles. Moving beyond stereotypes, a gender-diverse workforce is now recognised as beneficial for innovation. Tech firms are making conscious efforts to include more women in the industry, acknowledging that logical thinking knows no gender.
Ongoing initiatives, such as diversity policies and mentorship programs, are essential for ensuring more women thrive in tech roles. Breaking cultural biases within the industry is crucial for creating an inclusive environment. Overall, embracing equality and diverse perspectives is key to further advancing the landscape for women in technology.
What is the biggest obstacle that women in technology face?
The most significant obstacle women in technology face is the stark underrepresentation within the industry. Currently, only 26.7 percent of technology jobs are held by women, indicating a substantial gender gap. In technology companies, the representation of women is even lower, hovering around 17 per cent. This disparity underscores a critical issue: a lack of equal opportunities for women in the technology sector.
The key to overcoming the gender gap is creating a more inclusive environment. Opening doors for women and fostering diversity within technology companies is essential. By dismantling barriers and promoting inclusivity, we can pave the way for a more balanced representation of women in technology. This not only addresses the current imbalance but also ensures that diverse perspectives and talents contribute to the growth and innovation of the industry. The push for equal opportunities is not just a matter of fairness but a strategic imperative for advancing the technology sector as a whole.
What advice would you give women?
I strongly advise women not to succumb to societal expectations. It’s crucial to break free from constraints, explore diverse opportunities, and determine what aligns with your preferences. Take charge of your decisions, build a healthy work-life balance, and prioritise your physical and mental health. That is the only way to truly achieve growth.
