Dubai Electricity and Water Authority (DEWA) has announced that it has installed more than 2 million electricity and water smart metres across the emirate.
The move is part of DEWA’s efforts to develop a digital infrastructure according to the highest international standards. Smart metres increase efficiency and reduce consumption, as well as enable customers to monitor their consumption anytime and anywhere.
In addition, DEWA has also started operating the Smart Metres Analysis and Diagnosis Centre, where smart metres are read and monitored remotely every 15 minutes.
In line with the directives of the wise leadership, DEWA seeks to provide an advanced infrastructure for facility and services management through smart and connected systems that use Fourth Industrial Revolution technologies including Artificial Intelligence (AI); blockchain; Internet of Things (IoT) and others.
Saeed Mohammed Al Tayer, MD & CEO, DEWA, said, “We have an integrated strategy for smart grids with investments up to AED 7 billion that will be completed in the short, medium, and long-term until 2035. The strategy includes different programmes such as Advanced Metering Infrastructure for Electricity, Advanced Metering Infrastructure for Water, Asset Management, and Big Data, among others.
“DEWA launched the ‘Smart Applications through Smart Metres and Grids’ initiative to support the Smart Dubai initiative to make Dubai the smartest and happiest city in the world. In addition to their role in smart transformation, operational efficiency and reducing water losses, smart metres provide many benefits to customers and help them monitor, manage, and control their consumption proactively and digitally without the need to contact DEWA. This contributes to reducing consumption and sustainability of resources.”
Rashid Bin Humaidan, Executive Vice President of Distribution Power at DEWA, said that smart metres are the backbone of the smart grid. They are designed according to the highest technical standards. The smart meter sends wireless signals to different receivers across Dubai. DEWA has a secure and automated infrastructure to manage metres data and embed them with DEWA’s billing system. Automating meter readings helps customers receive instant information on their consumption patterns and effectively manage it to conserve consumption and protect natural resources.
Smart metres help customers benefit from the Smart Living initiative launched by DEWA. This year, the initiative helps customers monitor their consumption independently, simply by logging into their DEWA accounts on the website or smart app, check their data dashboard to monitor consumption, know more about residential customer tariff slabs, get conservation tips, and develop their conservation plans.
Furthermore, customers also benefit from the ‘My Sustainable Living’ programme, which has a positive impact on customers who can compare their consumption with similar homes. Customers can also make use of ‘DEWA Store’ offers to purchase energy and water-saving devices.
