The UAE aims to boost the emirate’s competitiveness in the services’ sector by positioning itself as a world leader in rendering government services and identifying key determinants for effective design and implementation of digital government strategies.
With the aim of achieving higher levels of digital maturity, the second session of the ‘Digital Next Leadership Series’ will be held on Wednesday, August 4, 2021 in Abu Dhabi.
This virtual event will share insights on regional and global successful digital government services, initiatives and programmes.
H.E. Aisha Ibrahim Al Marzooqi, Executive Director of Government Services Sector, Abu Dhabi Digital Authority (ADDA), said: “With the continuous and fast evolution of technology today, we now have more tools to reach out and engage our customers.
“So, for the second time we are bringing together experts and leaders to discuss and share best practices and success stories on how to use these digital tools in delivering government services.
Global delegates and experts will gather online to engage and discuss on the theme ‘The Revolution of Digital Government Engagement’ and share insights on topics that include:
- Strategies of the Abu Dhabi government in improving customer service
- Global successful digital government services programs and what we can learn from them
- Roles of the private sector in the delivery of evolution of government services
- How the government combines traditional physical service channels with digital ones
- Strategies available to shift to digital platforms
They will also assess what changes in terms of the Government Services will take place over the next 10 years.
The topics are selected based on the Digital Next Summit’s content pillars of Gx Next, Data Next, Technology Next and Cyber Next. The series also provides an opportunity for delegates to networking via online chats and video calls and also explore the innovative products and solutions showcased by our online exhibitors.
The ‘Digital Next Leadership Series’ sessions are pre-event webinars in preparation for the Digital Next Summit Second Edition on February 22- 23, 2022 at the Etihad Arena in Abu Dhabi.
