Tata Consultancy Services’ Investments in Intellectual Property including MFDM™, ignio™, Cognix™, Digital Re-skilling Initiatives, and Partnerships with Cloud Hyperscalers, Highlighted as Key Strengths
Tata Consultancy Services has been recognized as a leader in the NelsonHall NEAT for Cognitive and Self-Healing IT Infrastructure Management Services for the third year in a row.
The report highlighted TCS’ substantial investments in intellectual property to drive its AI/ML and automation agenda, such as TCS Cognix, ignio, Machine First Deliver Model (MFDM) and Cloud Exponence as a key strength. It also pointed to TCS’ commitment to further enhance cognitive business operations by bringing together automation, agile, analytics, and cloud to drive superior business outcomes for enterprises.
Additionally, TCS’ company-wide talent transformation program for digital re-skilling, its Service Reliability Engineering approach, and extensive partnerships with cloud hyperscalers such as AWS, Azure and GCP, were identified as strengths.
NelsonHall is the leading global analyst firm dedicated to helping organisations understand the ‘art of the possible’ in digital operations transformation. With analysts in the US, UK, and Continental Europe, NelsonHall provides buy-side organisations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions.
Ashok Pai, Global Head, Cognitive Business Operations, TCS, commented: “As enterprises accelerate their digital transformation journeys, a key area of focus is to enhance operational resilience by building a digital core that supports secure, autonomous and anywhere operations. They are pursuing their AIOps vision by applying intelligent automation to realise business value faster, enhance the experience, and drive innovation.
“Our leadership position in this assessment is a recognition of our vision, strategy and investments aimed at developing future-ready and differentiated offerings, and demonstrated ability to deliver superior business outcomes for our customers.”
TCS helps enterprises accelerate their digital transformation agendas with TCS Cognix, an AI-driven human-machine collaboration suite. Powered by MFDM, Cognix unlocks the immense value that lies at the intersection of IT infrastructure, applications and the business process layer. It uses an ecosystem of pre-built, configurable, and reusable digital solutions called value builders, which are contextualised by harnessing know-how from a vast expanse of customer operations. Cognix helps realise a configurable enterprise enabling organisations to achieve a competitive edge through cognitive operations.
John Laherty, Senior Research Analyst, NelsonHall, said: “TCS’ MFDM approach is at the core of Cognitive Business Operations, with a clear focus on AI-Ops, self-healing, bots, predictive and preventative analytics, cloud, and self-help to enable clients’ business outcomes and further enhance UX.”
A part of the Tata group, India’s largest multinational business group, TCS is an IT services, consulting and business solutions organisation that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. It has over 488,000 of the world’s best-trained consultants in 46 countries and generated consolidated revenues of USD22.2 billion in the fiscal year ended March 31, 2021.
