Posted inGITEX AFRICA

UAE to demo customer happiness centre in the metaverse at GITEX 2022

GPSSA’s participation in GITEX highlights its role in the development of rapid and revolutionised digital government solutions

UAE government entity to showcase its Customer Happiness metaverse

The UAE General Pension and Social Security Authority (GPSSA) will be participating at GITEX Global 2022 and will be presenting its most prominent digital projects as well as undergo a live chat discussion with a customer happiness agent at the GPSSA Metaverse Customer Happiness Virtual Centre, where they will be able to take part in requesting a service within virtual reality, enjoying real-time service in the Metaverse.

The GPSSA aims to encourage customers to enjoy experiencing flexible and user-friendly digital services, while familiarizing them with a new range of electronic services that the GPSSA is expected to announce.

Dr. Maysa Rashed Ghadeer, Head of GPSSA’s Government Communications Office, stated, “We are delighted to participate in this year’s edition of GITEX, which brings together experts from different fields and from across the world. At the GPSSA, we continuously strive to improve the quality of services we provide as we support the UAE’s vision for digital transformation, which can only be achieved through the use of top-notch leading technology, while ensuring a smooth, convenient and satisfactory experience in our integrated digital services that cater to a diverse community of stakeholders.”

GPSSA’s participation in GITEX highlights its role in the development of rapid and revolutionized digital government solutions, as the exhibition is a global technological platform that allows the GPSSA to introduce new initiatives in the field of e-government services and to showcase its efforts in upgrading its digital services while providing proactive and innovative solutions that meet a variety of needs of its customers.