Oman is unifying its e-government portal, and a tender was announced to study, design and implement the unified national portal for electronic services, local news reported.
The initiative is part of the government’s 2021-2025 digital transformation programme, which is expected to draw investment of around OMR170 million ($441 million).
The Ministry of Transport, Communications and Information Technology recently announced that the digital transformation programme (2022) includes launching the first phase of the National Unified E-Government Services Portal, unrolling 88 e-services rendered to citizens and businesses, and streamlining procedures and re-engineering of 70 percent of basic e-government services.
The program is one of the main initiatives in the Oman Vision 2040 that focuses on economic diversification and sustainability.
The program aims for the unification, integration and availability of data that will help allow for e-governance and enable regular revision of services, increase quality of service, and allow for standardisation of procedures.
The programme also requires digital integration and institutional cooperation between the units of the state administration.
This is considered one of the most important objectives, as it will help improve user experiences, make it easier to facilitate procedures, avoid duplication of work, and increase efficiency. A digital platforms and solutions hub is to be set up to improve institutional integration and create digital platforms for shared use, which will reduce spending, and increase work efficiency and planning.
Advanced digital architecture and agile management also come under the transformation programme. Laws and regulations concerning digitisation will also be reviewed.
