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Rackspace Technology helps BFC Group Holdings to drive international expansion and innovation

The move from on-premise to AWS allows BFC Group to focus on service delivery instead of managing IT

Rackspace Technology helps BFC Group Holdings to drive international expansion and innovation
Rackspace Technology helps BFC Group Holdings to drive international expansion and innovation

Rackspace Technology has announced that the company has enabled BFC Group Holdings (BFC), the leading money transfer and currency exchange provider in the Kingdom of Bahrain, to shift its core application and supporting systems to Amazon Web Services (AWS).

The technology partner has helped BFC Group migrate its core application and supporting systems to the AWS public cloud while providing ongoing management and consultancy services.

The migration creates a robust platform for BFC Group to focus on delivering seamless financial services to customers without the complexity of managing and maintaining a vast data centre.

Since installing its first servers 40 years ago, BFC Group has leveraged technology to maintain its competitive edge in the regional remittance and foreign exchange markets.

Over the years, those servers multiplied into fully-fledged, mission-critical data centres supporting the company’s expansion to 46,000 pay-out agents in over 30 countries worldwide and — more recently — its growing online operations.

But anticipating the shift away from brick-and-mortar branches towards greater digitisation, BFC Group embarked on a redevelopment of its core business application.

Ebrahim Nonoo, managing director and CEO, BFC Group Holding Company said, “With the continued evolution of smartphones and computers, our business is evolving from the traditional brick and mortar to a digital model. Since the COVID-19 pandemic hit, our goal is to cross over more decisively into the digital space by modernising our core application to better support both a digital and physical presence. This will help accelerate our digital innovation.”

He added that the company selected Rackspace Technology because it was the best at providing robust technology foundation to companies similar to BFC Group to achieve its business goals.

“Digital transformation is a business imperative for the modern enterprise. By leveraging our global expertise and technology, BFC Group has maintained its position as the leading money transfer service in the region while improving the customer experience,” said George Pawlyszyn, General Manager, Middle East and Africa, Rackspace Technology.

“The scalability of public cloud means BFC Group can easily expand across boundaries with a consistent level of service no matter the country.”

Before completing the migration, BFC Group saw an immediate uplift in critical performance measures, such as transactions processed per second (TPS) and customer experience. Resiliency in the system has improved, and uptime has increased to 99.99% compared to 99.95% with its on-premises environment.

The strategic migration has also eliminated the hassle and expense of managing in-house data centres, enabling BFC Group to invest more resources into innovation and service improvements.