ServiceNow has announced its plans for a UAE Cloud hosted on Microsoft Azure. The AI company for business transformation also stated that it is actively building a cloud region, with a targeted delivery window in the first half of 2025. The company’s UAE cloud on Azure is part of the company’s ongoing expansion of its strategic alliance with Microsoft, which began in 2019.
Today’s announcement follows the March availability of the Now Platform in Arabic, another step in ServiceNow’s ongoing investment in the UAE and Middle Eastern region.
Mark Ackerman, Area Vice President of Middle East and Africa at ServiceNow, said, “ServiceNow’s UAE Cloud will accelerate the delivery and adoption of ServiceNow’s intelligent platform for end-to-end business transformation for the UAE, particularly across government, financial services, energy, and telecom sectors. Upon launch of the UAE Cloud, our customers can transform their operations and empower their employees like never before.”
With ServiceNow’s single, trusted AI and data platform, customers can quickly realise the full potential of AI across their business. With generative AI (GenAI) embedded directly into the Now Platform, customers get out-of-the-box intelligence to support their business transformation.
“ServiceNow’s hosting of its cloud on Azure in the UAE is a valuable step in supporting the nation’s digital innovators and the business transformation goals of our customers,” said Ahmed Hamzawy, Global Partner Solutions Lead for Microsoft UAE. “Our timely partnership with ServiceNow enables UAE entities to embrace digital transformation with a focus on compliance, security and agility, and we believe there has never been a more important time to optimise the strength of this integration.”
ServiceNow and Microsoft expanded their partnership by combining two industry-leading GenAI capabilities, ServiceNow Now Assist and Microsoft Copilot, into one seamless enterprise experience to enhance customer choice and flexibility. ServiceNow and Microsoft will help enterprise and government customers accelerate their digital transformation, creating great experiences and unlocking productivity.
