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Majority of enterprise organisations concerned with digital resilience, survey finds

Rising network traffic has compounded the challenges respondents face with 75 percent of Middle East enterprise organisations witnessing network traffic increase in the last 12 months, with a 42 percent average increase in traffic reported.

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Ninety-two percent of enterprise organisations showed high levels of concern around all aspects of enterprise digital resilience, according to a new survey from A10 Networks.

Overall levels of concern were highest around responding to external change, delivering superior customer experiences and adjusting to agile practices around DevOps, but organisations were extremely concerned about delivering superior user experience.

Rising network traffic has compounded the challenges respondents face with 75 percent of Middle East enterprise organisations witnessing network traffic increase in the last 12 months, with a 42 percent average increase in traffic reported.

“The world has changed irrevocably and the pace of digital transformation has acclerated beyond expectations. But as we move beyond crisis mode, organisations are now laser-focused on digital resilience, moving to the cloud and how they can shore up their defences,” Amr Alashaal, regional vice president for the Middle East at A10 Networks said. “There is clearly a need to support employees to work in ways they are most comfortable. It’s a good sign that we are seeing organisations in the Middle East pivot to deployment of 5G, IoT and Metaverse technologies.”

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When asked about the expected split of their future network environment, 75 percent of Middle East enterprise organisations said it would be cloud based with private cloud being their preferred environment. However, they are not reassured by the security provided by cloud service providers, with nearly half (47 percent) saying that they are failing to meet their SLAs.

The Enterprise Perspectives 2022 study, which surveyed 250 organisations, was undertaken by independent research organisation, Opinion Matters, among 2,425 senior application and network professionals from across ten regions including UK, Germany, Southern Europe, Benelux, Eastern Europe, Nordics, USA, India, Middle East and Asia Pacific.

The research was conducted to understand the challenges, concerns and perspectives of large enterprise organisations as they continue adapting their IT strategy and infrastructure to the rigours of digital transformation and a hybrid work environment.

Cyberthreats are escalating

Without a doubt, the escalating threat landscape is causing a broad spread of concerns from Middle East respondents. The biggest cyber threat concern for regional organisations is a tie between investigations and lawsuits should they suffer a data breach due to a cyber attack and ransomware.

The new normal

Thirty-six percent of respondents from Middle East enterprise organisations say all or most employees will work in enterprise offices over the long term. This is vastly lower than the global figure of 62 percent. This may reflect differing levels of access to technology in the home as well as the suitability of the home environment.

Technology investment priorities

Interestingly, when asked about the most critical technology for business resilience in the year ahead, 5G scored highest for Middle East respondents, followed by IoT devices to help business functions, and metaverse-related technologies.

The Middle East is the only region where 5G technology has been the most popular implementation (34 percent). Globally it sits at 8th position with Artificial Intelligence and Machine Learning being the top technology implementations. Uptake of Metaverse technologies and IoT devices have undoubtedly come of age, with 26 percent of Middle East enterprise organisations saying they have deployed both these technologies in the last 12 months. Additionally 23 percent say they have deployed DevOps/SecOps and Artificial Intelligence (AI)/Machine Learning (ML) technologies.