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Dubai Islamic Bank unveils ‘alt’ to transform digital banking experiences

DIB alt has been meticulously designed to simplify banking processes and enhance convenience across various touchpoints

Dubai Islamic Bank (DIB) has just unveiled its latest innovation in the digital banking sphere, a game-changer that promises to revolutionise the industry. Driven by the relentless pursuit of digital excellence and in line with its ambitious transformation strategy, DIB has announced the launch of DIB alt, an all-encompassing digital umbrella brand that consolidates the bank’s digital offerings and capabilities into one seamless experience.

DIB alt is not your ordinary bank, mobile banking app, or a run-of-the-mill product or service. It is a transformative digital banking experience that aims to elevate the banking journey for DIB’s esteemed customers, providing them with unparalleled access to a wide range of digital services and products.

This comprehensive digital banking solution unifies DIB’s extensive array of digital offerings and capabilities onto a single platform, ensuring customers enjoy a hassle-free and uninterrupted banking experience. Bringing together over 135 digital services, including the DIB Mobile App, Online Banking, WhatsApp, and ATMs, this one-stop-shop caters to all banking needs imaginable.

Gone are the days of enduring lengthy account-opening processes or tedious paperwork for personal finance or credit card applications. With DIB alt, customers can complete these tasks in a matter of minutes. Need to remit money locally or internationally? No problem. Making payments has never been easier.

DIB alt has been meticulously designed to simplify banking processes and enhance convenience across various touchpoints. By leveraging cutting-edge technology, this innovative platform ensures a seamless and efficient banking experience for customers, freeing them from unnecessary hassles.

According to Dr. Adnan Chilwan, Group Chief Executive Officer of DIB, keeping up with the rapidly evolving digital landscape and meeting rising customer expectations requires a revolution in the financial ecosystem. That’s where DIB alt steps in – a simplified banking experience that consolidates all of DIB’s digital capabilities under one powerful brand. The result? Going forward, all digitally enabled channels and digitally fulfilled products and services will fall within the realm of DIB alt.

“DIB ‘alt’ embodies a transformative leap towards digitalisation, strongly supported by our customer-centric approach whilst aligning with the UAE’s vision for an advanced digital landscape. With DIB ‘alt’, we introduce a new era of banking that prioritises the needs of our customers,” he said.

The ultimate objective is to fuel DIB’s digital ambitions and position Dubai Islamic Bank as a formidable disruptor in the ever-evolving digital banking and financial landscape. DIB alt effectively offers an alternate way of banking, and Dr. Chilwan is confident that it will be a true game-changer for the industry.

With the launch of DIB alt, Dubai Islamic Bank is boldly forging ahead into the digital future, embracing innovation, and redefining the banking experience for its valued customers.