Bahrain’s Information & eGovernment Authority (iGA) have worked towards further digital transformation in the kingdom.
During the coronavirus pandemic, Bahrain made strides to digitise a number of government services, including the BeAware Bahrain app which is directly linked with all concerned government systems. Artificial Intelligence and Big Data were used to analyze the information of more than 500,000 infected individuals in the Kingdom to determine prevalence rates. This data was used to support the national medical team in their decision-making process, iGA chief executive Mohammed Ali Al Qaed highlighted during the Wold Government Summit held this week in Dubai.
Al Qaed said that the kingdom has automated judicial processes and procedures, with more than 93 percent of the sector being digitised. One hundred percent of court session records have been converted from paper to digital. The annual settlement rates for cases have also improved. He added that remote work and education processes that utilized Cloud computing technologies helped maintain business continuity for approximately 40,000 government employees, while ensuring education remained uninterrupted.
The kingdom also provides a comprehensive framework for IT governance and digital transformation through the Supreme Council for Information and Communications Technology, chaired by Deputy Prime Minister, His Highness Shaikh Mohammed bin Mubarak Al Khalifa.
Al Qaed explained that the amount of time needed for infrastructure preparations for technical government projects has reduced by 60 percent, and that more than 30 percent of government agencies have migrated to the government Cloud. This is in addition to the establishment of four government agencies directly on Cloud computing platforms. The transfer of more than 70 percent of government operations to the Cloud has helped to reduce operating costs and the time needed for government projects by 60 to 80 percent.
